Online Banking Service Agreement for Customers of
the Maryland Local Government Investment Pool
THIS AGREEMENT IS MADE AS OF
___________________________, 2008 by and between PNC Bank, National Association
(“PNC”) and ________________________________________________________ (the
“Client”).
WHEREAS, for the convenience of its clients PNC has
established the Online Banking Service for customers of the Maryland Local
Government Investment Pool (“MLGIP”) which enables clients to access their
account information and conduct certain transactions on the account via the
internet; and
WHEREAS, the Client desires to use the Online Banking Service
for MLGIP subject to the terms and conditions of this Agreement, and which are
supplementary to the Client’s existing account documentation provided by PNC,
which remains in full force and effect;
NOW
THEREFORE, in consideration of the mutual covenants, representations and
warranties made herein and for other good and valuable consideration, the
parties hereby agree as follows:
This Agreement between you and PNC Bank, N.A (PNC) governs the use of PNC's Online Banking Services. The Site is intended to allow you to view your MLGIP account data and to perform certain limited transactions. All account data is provided as a convenience and for your information, but it is not the official record of an account or its activity. The account statement or statements shall remain the official record. This Site is updated regularly, but is subject to adjustment and correction and therefore should not be relied upon for taking any action or forbearing from taking any action. All account information should be confirmed with an appropriate PNC employee prior to taking investment or other action.
This Agreement, along
with our business account agreement and fee schedule (collectively, the
"Agreement"), explains the terms and conditions governing PNC's
Online Banking Services. Please read this Agreement carefully. By enrolling and
by using any of the Online Services, you agree to be bound by the terms and
conditions of this Agreement. This Agreement also contains important
information regarding what you should do if you believe that an unauthorized
person has gained access to your accounts or an error has occurred. Keep this
Agreement for future reference. Except as stated below this Agreement is
governed by the laws and regulations of the state in which the branch office
where you opened your account is located and the United States, as amended from
time to time. When you use any of the Online Banking services described in this
Agreement, or authorize others to use them, you agree to the terms and
conditions of the Agreement.
1. Online Banking
a.
To use Online Banking you must have:
i.
An Internet access device with service through an Internet service
provider.
ii.
An Online User ID and PIN or password.
iii.
A computer equipped with a modem.
b.
You may use Online Banking to:
i.
Transfer funds between your linked PNC accounts and your MLGIP
account.
ii.
View current balance information.
iii.
Review available transactions.
iv.
Perform self-service account maintenance such as requesting copies
of monthly statements, changing address and phone, and changing your Online
Banking User ID and password.
v.
Send us secure online mail messages and questions regarding your
Online Banking service.
Some of the above
services may not be available for certain accounts or customers.
2. For Business
Customers, the individual who executes/accepts this Agreement represents and
warrants that he/she is acting with full authority for the applying entity, and
that they are duly authorized to execute/accept this Agreement on behalf of the
applying entity.
3. Each of your deposit
accounts at PNC Bank are also governed by an applicable Account Agreement for
Checking and Savings, Schedule of Service Charges and Fees or Business Checking
Accounts and Related Charges and other applicable account documentation, and
lines of credit are governed by the applicable line of credit agreement (collectively,
your "Account Disclosures"). To the extent applicable, the Account
Disclosures also apply to any electronic fund transfers made to or from your
accounts by use of any of the Online Banking Services. This Agreement will
control, however, in the event of any conflict between the Account Disclosures
and this Agreement.
4. Throughout this
Agreement, the following terms will have the meanings set forth below:
a.
"Access" refers to the ability
to obtain account information, electronic messages, transfer funds between
accounts, or pay bills, receive bills, reorder checks, etc., or any other
service offered online by PNC, as described further in this Agreement.
b.
"Account Agreement" means the various
agreements and disclosures that govern your account(s) at PNC. Such agreements
include, but are not limited to: the Account Agreement for your Business
Account; Account Information: Business Checking Accounts and Related Charges.
c.
"Billing Account" means the account(s)
you have designated to be charged for any and all fees and charges associated
with the Online Services.
d.
"Business account" means an account that
is used for other than personal, family or household purposes.
e.
"Business customer" means the legal owner
of a business account.
f.
"Business days" means Monday through
Friday, excluding Saturday, Sunday and banking holidays set forth under the
laws of the United States.
g.
"Designated Account" means your designated
account from which payments will be made.
h.
"Eligible Accounts" are those types of
PNC accounts which may be accessed for Online Banking Services. Eligibility is
based on account type and your customer to account relationship.
i.
"ET" means Eastern Time.
j.
"Individual Payment Limit" is a dollar amount
that the Service may impose on any individual payment you attempt to schedule.
k.
"Online Banking" means PNC Bank's
online banking service which allows you to access transaction information on
Eligible Accounts.
l.
"Online Banking Services" means collectively
computer or telephone banking services which PNC Bank may make available from
time to time.
m.
"Password" means the
confidential password or other confidential code assigned to you by PNC Bank or
selected by you for identification purposes in connection with the use of
Online Banking Services.
n.
"Photocopy request" means an on-line
request to have the Bank provide a copy of a deposit ticket, deposited check,
cleared check or account statement.
o.
"Scheduled Transfer" is a transfer that
has been scheduled through the Service but has not begun processing.
p.
"Scheduled Transfer Date" is the day you want
your Transfer Account debited, unless the requested date for a future dated
transfer falls on a non-Business Day, then the Scheduled Transfer Date will be
the Business Day prior to the requested date.
q.
"Service," "Transfer Service," or "Transfer
Funds Service" means the Online Banking Transfer Funds Service or
Online Bill Pay Service or External Transfer Service offered by PNC Bank as
indicated in their respective sections of this agreement.
r.
"Stop payment order request" means that the Bank
will accept online instructions to stop payment on a check or an ACH debit that
the Client anticipates will be presented against Account.
s.
"Transaction" means any electronic
banking transaction, including a deposit or withdrawal initiated electronically.
t.
"Transfer" means any banking
transaction, including deposits or withdrawals, that is initiated through an
electronic terminal, telephone, computer, electronic check conversion, or
magnetic tape for the purpose of ordering, instructing, or authorizing a debit
or credit to your consumer or business account.
u.
"Transfer Account" is the designated
account(s) from which transfers will be debited. Eligible accounts for the
Transfer Service will be designated in the User Guide.
v.
"Transfer Instruction" is the information
provided by you to the Service for a transfer to be made (such as, but not
limited to, account number, and Scheduled Transfer Date).
w.
"PNC," "Bank,"
"we" "us" refers to either PNC Bank
National Association; or PNC Bank, Delaware; depending on the holder of your
Designated Accounts.
x.
"You," "your" and "yours" refer to each client who has enrolled in
PNC's Online Banking Services.
II.
ACCESSING YOUR ELIGIBLE ACCOUNTS
You can access your
eligible accounts through the Online Banking Service or Bill Payment Plus.
Eligible account types may change from time to time. Eligibility is based on
account type and your customer to account relationship. By enrolling in Online
Services you will be given access to all PNC Bank accounts of which you are an
owner (including joint accounts) and which are considered Eligible Accounts,
unless the account you wish to access is an account that requires two (2) or
more signatures. Accounts requiring two signatures are not accessible through
the online banking services. A listing of Eligible Accounts can be found in the
User Guide.
A.
GENERAL ONLINE SERVICES TERMS AND CONDITIONS
1. Fees
Fees for business
customers are disclosed in our Business Schedule of Service Charges and Fees.
You agree to pay promptly all fees and charges for the Online Banking Services
and authorize us to charge the Billing Account or, if there are insufficient
funds in the Billing Account, any other PNC Bank account for the fees. You
agree to be responsible for telephone charges to the extent that any may be
incurred through use of our Online Banking Services. If you close the Billing
Account, you must notify us immediately and identify a new Billing Account.
Failure to notify us may result in the termination of Online Banking Services,
and you agree that we may charge any account you have with PNC Bank for the
amount of any outstanding charges you owe. Additionally, if you close all PNC
Bank accounts, you must notify us immediately to cancel all the Online Banking
Services for which you have enrolled. If you fail to notify us, you will
continue to be responsible for any service charges that apply.
2. Use of Electronic Mail
(e-mail)
Sending a secure
e-mail through the Online Banking Services is a way to communicate with the Bank,
as required elsewhere in this Agreement. However, there may be times when you
need to speak with someone immediately (especially to report a lost or stolen
Password, or to stop a payment). In these cases, do not use e-mail. Customers
must call us at 1-800-762-2035. Also, it is important to remember that you
cannot use e-mail through the Online Banking Service to either transfer funds
between accounts or to conduct transactions.
No PNC employee or
agent will contact you via e-mail or phone requesting your Online Banking
PIN/Password/User ID or any account information. If you are contacted by anyone
requesting this information, please contact us immediately at 1-888-PNC-BANK.
3. Addition of New
Services
PNC Bank may, from
time to time, introduce new online services. We may notify you of the existence
of these new services when they become available and, if you choose to make use
of any new service, you agree to be bound by any terms and conditions regarding
the new services that we may send to you.
4. Cancellation and
Reinstatement of Online Banking Services
If you wish to cancel
any of the Online Banking Services, you may call us, or send us cancellation
instructions in writing to PNC Bank, National Association, Online Banking
Services, P7-PFSC-04-J, P.O. Box 600, Pittsburgh, PA 15230-9430. If you choose
to call us, then please contact us at 1-800-762-2035 . In order to reinstate
your Online Banking Services, you must call us at the appropriate number as
referenced above.
We may terminate or
suspend the Service to you at any time and for any reason. We may terminate the
Service to you if you engage in unauthorized transactions or gain unauthorized
access to information concerning another entity. We also reserve the right to
terminate the Service in the event your service is inactive for a period of 150
days. Neither termination nor suspension shall affect your liability or
obligations under this Agreement.
5. Transfers and Payments
We may from time to
time, limit the number of, the type, and dollar amounts of any checks, drafts,
withdrawals, or transfers made by use of our Online Banking Services,
notwithstanding the amount in your accounts. If a hold has been placed on
deposits made to an account from which you wish to transfer funds, you cannot
transfer the portion of the funds held until the hold is removed. We may, at
our discretion, allow your transfers to be paid and create an overdraft on the
account. You agree to immediately reimburse us for the amount of the overdraft,
and to pay any overdraft charges that may apply to your account, as set forth
in your Account Agreement and Disclosures. You authorize PNC to withdraw, debit
or charge the necessary funds from your designated PNC account on the date on
which you schedule any payment to begin processing or submit a transfer
request. You agree that you will instruct us to make a withdrawal only when a
sufficient balance is or will be available in your account(s) at the time of
the withdrawal.
You authorize PNC to
withdraw, debit or charge the necessary funds from your designated PNC account
on the date on which you schedule any payment to begin processing or submit a
transfer request. You agree that you will instruct us to make a withdrawal only
when a sufficient balance is or will be available in your account(s) at the
time of the withdrawal.
6. Communications from
PNC Bank
We will only send
information concerning Online Banking Services to the street address and email
address you have designated to us (either in your enrollment or previously in
other financial arrangements with PNC Bank) as your primary address. This is
done as a security procedure to help ensure the confidentiality of your Online
Banking relationship. As a part of the Online Banking Service, you consent to
receive all legally required notifications via electronic means. We will
provide all future electronic notices by posting them on the Online Banking
Sign-on page for a period of at least thirty (30) days. However, if an
emergency occurs or if a change is necessary to maintain or restore the security
of an account or the Online Banking system we will provide any required change
in terms notice as soon as possible if we are not able to provide it to you at
least thirty (30) days in advance. You may download or print the notices from
your computer. At your request, we will provide you with a paper copy of any of
the above documents or notices without any fee. You may obtain paper copies by
contacting us at 1-800-762-2035. You may withdraw your consent to receiving
future notices in electronic form, but if you do, we will immediately terminate
your participation in the Online Banking Service.
7. Recording of
Information and Disclosure to Third Parties
The information and
e-mail messages you enter through Online Service may be recorded. We may
disclose information about your Eligible Accounts, or the transfers,
transactions or payments you perform, to third parties and you hereby authorize
those third parties to disclose similar information to us:
a.
where it is necessary for completing transfers or transactions; or
b.
in order to verify the existence and condition of your account for
a third party such as, for example, a credit bureau, a merchant or another
financial institution; or
c.
where required by a federal, state, or local law or regulation to
do so;
d.
in response to a subpoena or are ordered by a court to do so;
e.
in the investigation or prosecution of alleged fraudulent activity
concerning your accounts;
f.
if you give us your permission; or
g.
as may be otherwise authorized in other agreements with us.
8. Password and
Security/Your Liability for Unauthorized Transactions/Errors and Questions
You agree not to give
or make available your PIN/Password/User ID or other means to access your
account to any unauthorized individuals. You are responsible for all payments
you authorize using the Online Banking Services. If you permit other persons to
use Online Banking Services or your PIN/Password/User ID or other means to
access your account, you are responsible for any transactions they authorize.
If you believe that your PIN/Password/User ID or other means to access your
account has been lost or stolen or that someone may attempt to use Online
Banking Services without your consent or has transferred money without your
permission, you must notify us at once by contacting us at 1-888-PNC-BANK.
9. Alterations,
Amendments and Termination
This Agreement, or any
applicable fees and service charges may be changed, altered or amended by PNC
Bank at any time and from time to time. In such event, PNC Bank shall provide
notice to you. Any use of the Online Banking Service after the effective date
of any change in terms will constitute your agreement to such change(s).
Further, PNC Bank may, from time to time, revise or update the applications,
services, and/or related material.
PNC Bank reserves the
right to terminate this Agreement. We may terminate this Agreement immediately
if you misuse any Online Banking Service, or if you withdraw your consent to
receiving future notices in electronic form we will immediately terminate your
participation in the Online Banking Service.
10. Address or Banking
Changes
It is your sole
responsibility to ensure that your contact information is current and accurate.
This includes, but is not limited to, name, address, phone numbers and email addresses.
Changes can be made within Online Banking or by contacting us at
1-888-PNC-BANK. PNC Bank is not responsible for any payment processing errors
or fees incurred if you do not provide accurate account or contact information.
11. Disputes
In the event of a
dispute regarding Online Banking, you and PNC agree to resolve the dispute by
looking to this Agreement. You agree that this Agreement and your Account
Agreement are the complete and exclusive statement of the agreement between you
and PNC Bank which supersedes any proposal or prior agreement, oral or written,
and any other communications between you and PNC Bank relating to the subject
matter of this Agreement. If there is a conflict between what an employee of
PNC says and the terms of this Agreement, the terms of this Agreement will
prevail.
12. Assignment
You may not assign
this Agreement to any other party. PNC Bank may assign this Agreement to our
parent corporation or to any now-existing or future direct or indirect
subsidiary of our parent corporation. We may also assign or delegate certain of
our rights and responsibilities under this Agreement to independent contractors
or other third parties.
13. No Waiver
PNC Bank shall not be
deemed to have waived any of its rights or remedies hereunder unless such
waiver is in writing and signed by PNC Bank. No delay or omission on the part
of PNC Bank in exercising any rights or remedies shall operate as a waiver of
such rights or remedies or any other rights or remedies. A waiver on any one
occasion shall not be construed as a bar or waiver of any rights or remedies on
future occasions.
14. Captions
The captions of
sections hereof are for convenience only and shall not control or affect the
meaning or construction of any of the provisions of this Agreement.
15. Governing Law
This Agreement shall
be governed by and construed in accordance with the laws of the state in which
the branch office where you opened your account is located. If you opened your
account by mail, telephone or electronically through our Internet website, and
we have a branch office in your state of residence, this Agreement is governed
by the laws of that state. If we do not have a branch office located in your
state of residence and your account was opened by mail, telephone or
electronically through our Internet website, this Agreement is governed by the
laws of the Commonwealth of Pennsylvania. This Agreement is also at all times
governed by the laws and regulations of the United States of America. To the
extent that the terms of this Agreement conflict with applicable state or
federal law, such state or federal law shall replace such conflicting terms
only to the extent required by law. Unless expressly stated otherwise, all
other terms of this Agreement shall remain in full force and effect.
THE FOREGOING SHALL
CONSTITUTE OUR ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY. IN NO EVENT SHALL WE
BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR
EXEMPLARY DAMAGES, INCLUDING LOST PROFITS (EVEN IF ADVISED OF THE POSSIBILITY
THEREOF) ARISING IN ANY WAY OUT OF THE INSTALLATION, USE, OR MAINTENANCE OF THE
EQUIPMENT, SOFTWARE, AND/OR THE ONLINE BANKING SERVICE.
Exclusions of
Warranties
THE SERVICE AND
RELATED DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
B.
TERMS AND CONDITIONS FOR TRANSFER FUNDS SERVICE
PNC Bank is pleased to
offer our Transfer Funds Service as a feature of PNC Bank's Online Banking
Service. You may use this Transfer Funds Service to transfer funds between your
eligible PNC Bank accounts and your MLGIP account.
1. TRANSFER
FUNDS SCHEDULING
a.
Transfer Authorization
By providing PNC with
information about Transfer Instructions, you authorize us to follow the
Transfer Instructions that we receive through the system.
When PNC receives a
Transfer Instruction, you authorize us to debit/credit your accounts on your
behalf.
PNC will use its best
efforts to make all your transfers properly. However, we shall incur no
liability if we are unable to complete any transfers initiated by you because
of the existence of any one or more of the following circumstances:
i.
If, through no fault of PNC, your Transfer Account does not
contain sufficient funds to complete the transaction; and/or,
ii.
Circumstances beyond our control (such as, but not limited to,
fire, flood, or interference from an outside force) prevent the proper
execution of the transaction and we have taken reasonable precautions to avoid
those circumstances.
b.
Information provided to Us
You agree to provide
true and accurate information to PNC.
c.
Transaction limitations
We reserve the right
to limit the amount you may debit from your Transfer Account for any given
transaction. Additionally, we reserve the right to limit your use of this
functionality by imposing limits, hold times, or other measures should we
believe that suspicious activity has occurred or may occur or for any other
reason in order to preserve the integrity of the Service. PNC reserves the
right to verify any of the information you provide. Other account limitations
are outlined in your various Account Agreements. PNC shall have the right to
terminate your use of the Transfer Service, reject or reverse any transactions
you initiate, and/or restrict or condition your right to transfer or receive
money at any time and for any reason, including, but not limited to:
i.
Excessive use;
ii.
Using the Service (directly or indirectly) for any unlawful
purpose; and/or
iii.
Tampering, hacking, modifying, or otherwise attempting to corrupt
the security or functionality of the Service.
d.
Initiating transfers
When PNC receives a
Transfer Instruction, you authorize us to debit your designated Transfer
Account and credit funds to the receiving account. Any future dated or
recurring transfer scheduled to occur on a non-Business Day will be processed
on the Business Day prior to the Scheduled Transfer Date. If we learn that you
have insufficient funds in the Transfer Account from which you requested we
send money, we will cancel the transfer. If we learn this after the funds have
been transferred, you will owe us for, and agree to promptly repay the amount
of any shortfall. We may apply funds in your other accounts against the amount
you owe us, or we may reverse any transfer made which caused the shortfall.
It is your sole
responsibility to provide the correct information to enable us to complete your
Transfer Instructions, including but not limited to information concerning the
"From Account," "To Account," dollar amount, and dates. PNC
is not responsible for Transfers made to unintended accounts, or for the
failure of a transfer, due to the input of incorrect information by you.
e.
Modifying or deleting Transfer(s)
Once processed,
transfers cannot be modified or cancelled. You may modify or cancel transfers
that have not yet been processed.
2. GENERAL
PROVISIONS
a.
Password and Security
You agree not to give or
make available your password or other means to access your account to any
unauthorized individuals. You are responsible for all Transfer Instructions you
authorize using the Service. If you permit other persons to use the Service or
your password or other means to access your account, you are responsible for
any transactions they authorize. If you believe that your password or other
means to access your account has been lost or stolen or that someone may
attempt to use the Service without your consent or has transferred money
without your permission, you must notify us at once by contacting us at
1-800-762-2035.
b.
Service Fees and Additional Charges
Currently no fees are
imposed for using the Transfer Service. For all customers, your deposit
account(s) are subject to fees and charges as outlined the Schedule of Service
Charges and Fees. Your Internet service provider and telephone companies may
impose charges for the services they provide so that you may have Internet
access.
c.
Failed Transactions
In using the Service,
you are requesting PNC to make transfers for you from your Transfer Account. If
we are unable to complete a transaction for any reason associated with your
Transfer Account or credit account (for example, there are insufficient funds
in your Transfer Account to cover the transaction, or your credit account is
closed), the transaction will not be completed. We will notify you by mail of
any failed transfers.
It is your
responsibility to check the balance of the receiving account after a Transfer has
been made to confirm that such Transfer occurred.
d.
Service Termination, Cancellation or
Suspension
In the event you wish
to cancel the Service, you may have the ability to do so as outlined in the
User Guide, or you may contact customer service via one of the following:
i.
Telephone us at 1-800-762-2035 ; and/or
ii.
Write us at:
PNC Bank
Online Banking Services
P7-PFSC-04-J
P.O. Box 600
Pittsburgh, PA 15230-9430
All transfer(s)
initiated before the requested Service cancellation date will be completed by
the Online Banking Service. All Scheduled Transfers,
including recurring transfers, will not be processed after the requested
cancellation date.
PNC may terminate or
suspend Service to you at any time. Neither termination nor suspension shall
affect your liability or obligations under this Agreement.
e.
Liability for Unauthorized Transfers/Errors
We
shall only be liable for our own negligence or misconduct and shall not be
responsible for any loss or damage arising from or in connection with (a) any
inaccuracy, act or failure to act on the part of any person not within our
reasonable control or (b) any error, failure or delay in execution of any
transfer resulting from circumstances beyond our reasonable control including,
but not limited to, any inoperability of communication facilities, system
delays in effecting account postings, or other operational delays. Please note
the limitation on our liability for stop payment orders placed through Online
Banking for Business provided below. The Business Customer agrees to promptly
examine all periodic statements of Business Accounts and Eligible Loan Accounts
affected by transfers and any confirmations of transfers that we or other banks
may send or make available to the Business Customer, and to promptly notify us
of any discrepancy within thirty (30) days of receipt of any periodic statement
or confirmation. We shall not be liable for any loss or damage arising from or
in connection with any transfer reflected on such periodic statement or
confirmation. You agree that your transfer instructions constitute
authorization for us to complete the transfer. You represent and warrant to us
that you have enough money in the applicable Accounts to make any transfer you
request that we make on your behalf through the Service. You understand and
agree that we are not liable under any circumstances for any losses or damages
if, through no fault of ours, you do not have enough money to make the transfer
and the transfer is not completed or is later reversed or if your financial
institution does not permit the transfer or the transfer would exceed the
credit limit on any applicable overdraft line.
In no
event shall we be liable for any consequential, incidental, special or indirect
losses, damages (including dishonor of checks or other items), or expenses
(including attorneys' fees) which the Business Customer incurs or suffers by
reason of this Agreement or the Online Banking for Business Service provided
hereunder, whether or not the likelihood of such losses or damages was known by
us.
f.
Online Access and Instructions
i.
Authorized Business Representatives can obtain balance and posted
transactions information on Eligible Accounts and can schedule transfers of
funds subject to the limitations on transfers and other terms set forth in this
Agreement. Balance and activity information as of the close of the previous
Business Day will normally be available by 10 AM Eastern Time the next day.
ii.
Authorized Business Representatives can access Eligible Accounts
through Online Banking for Business seven days a week. Any same day or one time
transfer between Business Accounts or from an Eligible Loan Account to a
Business Account initiated by an Authorized Business Representative before 10
PM Eastern Time on a Business Day is posted to the Business Account and/or
Eligible Loan Account the same day. Any same day or one time transfer initiated
by an Authorized Business Representative after 10 PM Eastern Time on a Business
Day or at any time on a Saturday, Sunday or banking holiday will be posted on
the next Business Day. All future dated or recurring transfers scheduled for a
Business Day will be posted on that date; all future dated or recurring
transfers scheduled for a Saturday, Sunday or banking holiday will be posted on
the previous Business Day. While one-time, future dated or recurring transfers
can be modified or deleted under certain circumstances, after a transfer has
been processed electronically, the transfer request cannot be reversed.
iii.
Any transaction that requires approval by a second Authorized
Business Representative will be considered to be in a pending status and will
not be acted upon by PNC until the required approval is electronically
obtained.
iv.
Any request, such as for a photocopy or stop payment, will be
automatically forwarded to the appropriate transaction processing area for
fulfillment. Any fees that are described in the Agreement will be applicable.
C.
INFORMATION REVIEW AND IMAGES
You may use the
Service to view current balance information, review posted transactions and
view images of certain documentation related to your Eligible Accounts. While
PNC attempts to provide accurate and up to date information, we do not
guarantee the accuracy of the information presented. The accuracy of such
information is sometimes subject to transmission of data from third parties.
Such material is presented for informational purposes only and is not to be
considered as official bank records and they are not a replacement of your bank
statements. PNC makes no warranties that the information presented for viewing
on the Service will be uninterrupted, timely or error-free.
1. Limitation of Warranty
and Liability
YOU UNDERSTAND AND
AGREE THAT THE SERVICE IS PROVIDED "AS-IS." EXCEPT AS OTHERWISE
PROVIDED IN THIS AGREEMENT OR AS REQUIRED BY LAW, WE ASSUME NO RESPONSIBILITY
FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY USER
COMMUNICATIONS. YOU UNDERSTAND AND EXPRESSLY AGREE THAT USE OF THE SERVICE IS
AT YOUR SOLE RISK, THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE
OBTAINED THROUGH THE USE OF THE SERVICE IS DOWNLOADED OR OBTAINED AT YOUR OWN
DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES,
INCLUDING WITHOUT LIMITATION DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA
THAT RESULTS FROM THE DOWNLOAD OR THE OBTAINING OF SUCH MATERIAL AND/OR DATA.
EXCEPT AS EXPRESSLY SET FORTH ON THE PNC WEB SITE OR IN THIS AGREEMENT, WE
DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR THIRD PARTY RIGHTS, AND WE MAKE NO
WARRANTY OR REPRESENTATION REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE
USE OF THE SERVICE, THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED
THROUGH THE SERVICE, THE ACCURACY OF ANY INFORMATION RETRIEVED BY US FROM THE
ACCOUNTS OR THAT THE SERVICE WILL MEET ANY USER'S REQUIREMENTS, BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE. EXCEPT AS DESCRIBED IN THE PNC
ONLINE BANKING GUARANTEE, WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND RESULTING
FROM THE USE OF OR THE INABILITY TO USE THE SERVICE, ANY INACCURACY OF ANY
INFORMATION OR AMOUNT RETRIEVED BY US FROM THE ACCOUNTS, ANY BREACH OF SECURITY
CAUSED BY A THIRD PARTY, ANY TRANSACTIONS ENTERED INTO BASED ON THE SERVICE,
ANY LOSS OF, UNAUTHORIZED ACCESS TO OR ALTERATION OF A USER'S TRANSMISSIONS OR
DATA OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, INCLUDING
BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES,
EVEN IF WE HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
2. Indemnification
You agree to
indemnify, defend and hold harmless PNC, its service provider, its affiliates,
partners, officers, directors, employees, consultants, service providers and
agents from any and all third-party claims, liability, damages and/or costs
(including, but not limited to, attorneys fees) arising from your use of the
Service, our reliance on the information, instruction, license and/or
authorization provided by you under or pursuant to this Agreement, your
violation of the Terms or your infringement, or infringement by any other user
of your Accounts, of any intellectual property or other right of any person or
entity.
3. Miscellaneous
You understand and
agree that our service provider is not a bank, a broker-dealer firm, or any
other kind of financial institution. You represent and warrant that you are who
you claim to be; that you are the rightful owner of all Content and the
Accounts linked for the purposes of the external transfers; and that you are
rightfully authorizing us to make transfers to and from your accounts.
Because past
performance is no guarantee of future results and reliance on current and
historical data must involve significant limitations, you must understand that
the Site is only a tool to be used in financial planning and not as a
substitute for informed judgment. We cannot guarantee the future performance of
your investments, promise any specific level of performance or promise that
investment or financial recommendations, if any, offered by the Site will be
successful. The investment and financial recommendations, if any, offered by
the Site are subject to various market, currency, economic, political and
business risks and will not necessarily be profitable or effective.
Depending upon the
nature of your relationship with the Bank, you understand that the Bank may
make recommendations or provide advice even though it or its affiliates may
have a potential conflict of interest or duty in a transaction. This includes,
without limitation, the fact that the Bank or any of its affiliates may (i)
provide brokerage services to other clients; (ii) act as financial advisor or
lender to an issuer of securities; (iii) act as an underwriter, broker, dealer
or placement agent with respect to securities; (iv) recommend an investment in
mutual funds or unit trust funds or other types of pooled investment funds and
commingled investment vehicles established, sponsored, advised, or managed by
or otherwise affiliated with, or which pays fees to the Bank or any of its
affiliates (and the Bank may be compensated separately for such functions); (v)
act as a counterparty in currency exchange, swap, option and other derivative
transactions; (vi) act in the same transaction as agent for more that one
client; (vii) have a material interest in an issue of securities; (viii) earn
fees and profits from any of the above-listed activities in addition to the
fees charged to you for services under any Other Bank Agreement; (ix) issue
time deposits or certificates of deposit in which you invest; and (x) effect
transactions between your account and any other account for which the Bank
and/or its affiliates act as broker-dealer. Securities recommended and followed
by the Bank, or other PNC companies, may be held from time to time in accounts
managed by the Bank, or other PNC companies, and in their portfolios.
Directors, officers or employees of the Bank and other PNC companies may have
positions in securities described in the Site or be directors of the issuers
described in the Site.
We may allow you to
have access to certain financial market information, news, analysis, reports
and research ("Information"). We do not make any guarantees or
warranties, express or implied, as to the accuracy, timeliness or completeness
of any Information. We and our officers, directors, employees and agents shall
not be liable to you for any investment losses related to or resulting from the
use of any Information. Certain Information is prepared or provided by
Information Providers, and other Information is provided by the Bank or other
PNC companies. Neither the Bank, any other PNC company nor any Information
Provider assures for you, or any particular investor, the suitability or
potential value of any particular investment on which you may receive
Information through the Site. The Bank will treat as unsolicited any security
order that you ask the Bank to place after accessing Information on or through
the Site. To ensure compliance with Internal Revenue Service Circular 230, we
inform you that any U.S. Federal Tax advice that may be contained in or
produced by tools on this Site is not intended or written to be used, and
cannot be used by you or any other person, for the purpose of (1) avoiding
penalties under the Internal Revenue Code or (2) promoting marketing or
recommending to any person any tax-related matter addressed herein.
The Site has been created in the United States for the exclusive
use of persons currently residing in the United States. Neither the Information
nor the recommendations contained herein is an offer to buy or sell any
security or financial instrument. No services or securities will be offered or
sold in any jurisdiction in which such offer or solicitation, purchase or sale
would be contrary to applicable local law or regulations. Prior to investing in
any security, which may be recommended by us, please obtain and read a copy of
the current prospectus or other disclosure document, which contains more
information with respect to that security. The Information contained herein
shall be for your use and may not be reproduced or distributed in any way
without the express written permission of the Bank. The Bank and other PNC
companies, do not provide legal, tax or accounting advice and none of the
Contents of the Site should be relied upon in that regard.
You agree to take full
responsibility for the consequences of any access, including responsibility for
all actions taken, including access to your account information and messages in
Online Banking secure email, if available to you, through and under your User
ID and Password and by any party to whom you have provided your User ID and
Password.
You must notify us
immediately by calling 1-888-762-6226 if you become aware of (i) the loss or
compromise of your User ID or Password or the User ID or Password of any
Interested Party authorized by you, (ii) any unauthorized use of your User ID
or Password or the User ID or Password of any Interested Party authorized by
you, (iii) any inaccuracies in your personal or account information or (iv) any
other activity in regard to the Site or your accounts that you consider to be
irregular or suspicious.
You agree that our
rights and remedies arising out of any breach of your representations and
warranties in this Agreement, the limitations on our liability and our rights
to indemnification under this Agreement are continuing and shall survive the
termination of this Agreement, notwithstanding the lack of any specific
reference to such survivability in these provisions. PNC's failure to enforce
the strict performance of any provision of this Agreement will not constitute a
waiver of PNC's right to subsequently enforce such provision or any other provisions
of this Agreement.
1. Securities Are Not
Insured
The securities and
financial instruments and products described in the Site (with the exception of
insured bank deposits), including mutual funds (whether or not managed by the Bank
or any of its affiliates), are not deposits in, obligations of or guaranteed by
any bank or thrift, nor are they insured by the FDIC. All such securities,
instruments and products are subject to investment risk, including the possible
loss of principal.
A.
Business Customers:
Call us at
1-877-287-2654
B.
All customers:
For TT access, contact
us at 1-800-531-1648; or, write to us at:
1. General Inquiries:
PNC Bank, National
Association
Online Banking Services
P7-PFSC-04-J
P.O. Box 600
Pittsburgh, PA 15230-9430
PNC is a registered
mark of The PNC Financial Services Group, Inc.\© 2005 All rights reserved.
Member FDIC
PNC Bank, National
Association
PNC Bank, Delaware
TT: 1-800-531-1648
Equal Housing Lender
www.pncbank.com
1-888-PNC-BANK
MLGIP is not backed or
guaranteed by PNC Bank, its affiliates or any other bank. It is not a bank deposit, nor is it insured
by, issued by or guaranteed by the Federal Deposit Insurance Corporation
(FDIC), the Federal Reserve or any other state or federal governmental agency
and it may lose value.
IN WITNESS WHEREOF, the parties have duly
executed this Agreement as of the date first above written.
PNC
Bank, National Association
By:___________________________
Print
Name:____________________
Client
By:____________________________
Print
Name:_____________________
MLGIP Online Services
Agreement 0907